Toys and equipment cleaning & sanitizing standards

Commitment to cleanliness and safety at Joy Games, we prioritize the cleanliness and safety of our toys and equipment, upholding standards that have earned us the trust and satisfaction of families across our service areas. We understand the importance of providing impeccably clean and sanitized products, especially for our little customers whose immune systems are still developing.

What to expect from our cleaning standards? Every item in our rental inventory undergoes a meticulous inspection and deep cleaning process after each use. We employ organic and/or non-toxic cleaners, ensuring the safety and well-being of your children. Our customers can rest assured that each piece of equipment or toy rented from us meets the highest cleanliness standards.

Our comprehensive cleaning process

  • Products: We use safe, non-toxic, and parent-approved cleaning products and tools.
  • Process: Our thorough cleaning process covers every nook and cranny, ensuring a 360-degree clean.
  • Proficiency: Our team is extensively trained and knowledgeable about baby gear and the cleaning process.

Steps in our cleaning process:

  1. Vacuuming: We meticulously vacuum each item to remove crumbs and debris from every part, including moving parts, hidden seams, covers, and straps.
  2. Cleaning: A combination of water and mild detergent or dye-free, scent-free soap is used to remove dirt, stains, and impurities, safely cleaning all surfaces and fabrics.
  3. Sanitizing: We utilize steam cleaners and other tools to sanitize items thoroughly, removing bacteria, viruses, and other substances, and adhering to product manufacturer guidelines.
  4. Drying: Excess water is absorbed with microfiber cloths, followed by complete air drying, often using sunlight or fans for thoroughness.
  5. Safe Reassembly: Each item is carefully reassembled, ensuring it is ready and safe for use.

Toy safety and quality assurance

  • We source our toys directly from manufacturers, adhering to UK and ECC safety standards, with all toys featuring a CE Mark or a UKCA Mark.
  • Our toys are well-made and durable, selected for their longevity and safety.
  • We strictly adhere to manufacturer age guidance for all our toys.

Our toy cleaning process:

  • Every returned toy undergoes a rigorous cleaning and sterilization process.
  • We use child-safe, professional-standard cleaning products.
  • Plastic and wooden toys are cleaned with anti-bacterial liquid that kills 99.9% of bacteria and viruses.
  • Fabric toys are machine washed with laundry detergent and appropriately dried.
  • All toys are thoroughly inspected before dispatch, ensuring they arrive in a “ready to play” condition.

At Joy Games, we are dedicated to upholding the highest toy cleaning standards in Tenerife, ensuring that your family receives clean, safe, and high-quality rental toys and equipment. We take immense pride in our rigorous cleaning and sanitizing processes, making sure that every item you rent from our toy rental catalog contributes to a safe, fun, and healthy play environment for your children. Trust in Joy Games for your family’s toy and equipment rental needs, where cleanliness and safety are always our top priorities.

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